FAQ
Q: Is DeJardin’s Island Cottages open year round?
A: Yes! Our cottages are some of the only rental units on the island available year-round with both heat and air-conditioning. Cottage stays require a 3 night minimum, while Beach Bungalow and Sportsman's Retreat require a 4 night minimum in June, July, and August.
Q: Is there a cancellation policy?
A: 100% of paid prepayments refundable when cancelled 30 days before arrival or earlier. 50% of paid prepayments refundable when cancelled 14 days before arrival or earlier. 0% refundable if cancelled after 14 days. No refunds for early departure.
Q: Are the cottages pet friendly?
A: Cottage One is dog friendly. We require guests bring not more than one dog (80 pounds or less) and must be kept on a leash at all times, must not be aggressive, must be clean, must not have fleas, must have proof of current vaccinations, must use designated areas and owners must clean pet waste immediately and dispose of in designated receptacles.
Dog owners are also required to sign an agreement stating they will be financially responsible for any damage caused by the dog and any expenses caused by dog disturbances.
Q: Do you sell firewood and ice?
A: Yes we do! Stop into Mann's Mercantile located between the cottages and Main Road.
Frequently Asked Questions (from the Washington Island Chamber Website)
Q: Do I need my car on the Island?
A: Yes. There are over 100 miles of paved roads on Washington Island. Some distances from the main ferry dock are: Downtown is 3 miles; Jackson Harbor (Karfi to Rock Island) 8 miles; Jacobsen Museum 7 miles; Schoolhouse Beach 6.5 miles. Please note: Washington Island’s businesses are located throughout the Island and while the Downtown area does have some businesses, most lodging, restaurants, retail, museums, parks and beaches etc., are located all over the 35 sq. miles area. Tour trains are available to select locations within their route schedule.
Q: Is there a bike or moped rental on the Island?
A: Yes. In fact, we rent bikes at Mann's Mercantile! Bikes rentals can be added onto your booking. In addition, there are several retail bike rentals – and a moped rental – located on the Island. Visit the Welcome Center (on Lobdell Point Road approximately 300 feet from the Ferry Dock) for more information.
Q: When is the Island “Open”?
A: Washington Island is always open and is a year round community. Check out the Washington Island Ferryline schedule (www.wisferry.com ) for dates and times to make your trip across any time of year. Winter ferry reservations required from December 20 to March 31 – all other seasons are served on first come/first serve basis.
Q: How can I find out more about Washington Island?
A: Contact the Washington Island Chamber of Commerce to plan your visit to Washington Island. Online at WashingtonIsland.com or call: (920) 847-2179
Still have questions? Use the form below to send us a message!